Support
We read every message.
Email support@pennanotes.com and tell us which device you use and what happened. A screenshot helps.
Questions
- When is Penna Notes available?
- Later this fall, on the App Store for iPad, iPhone and Mac. Leave your email on the home page and we'll tell you the day it's out.
- Do I need an Apple Pencil?
- No. A Pencil gives you pressure and tilt, but you can write with your finger too. With a finger, line width follows your speed.
- What does sync cost?
- Penna is free to download. Sync across your devices is an optional subscription. Prices will be on the App Store at launch.
- How do I delete my account?
- In the app, open Settings and choose Delete account. That removes your account and your synced notebooks from our servers. Notebooks stored on your device stay until you delete the app or the notebooks. You can also email us and we'll do it for you.
- How is my data handled?
- See the privacy policy. In short: no ads, no tracking, and we never sell your data.